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Terms & Conditions
December 29, 2016

SHIPPING

Express Time Systems (ETSEagle, ETS) ships to customers in the 50 US States and DC only. A flat rate is given for the mainland 48 states. Customers in Alaska or Hawaii must use the "more destinations" link and enter their zip-code for a freight quote. All Time Cards and Time Clock Ribbon Cartridges are shipped to ALL 50 sates and DC with "Free Shipping". Once shipped, your package may take up to 7 business to arrive depending on your location. However, most packages arrive within 4 business or less. We reserve the right to ship by the carrier of our choice such as FedEx, UPS or USPS without notice. Some items may ship directly from the manufacturer or some other source in another city or state. Orders with more than one item may ship separately from different points so you may receive 2 or more packages. ETS shall not be held responsible for loss or damage resulting from the means of shipment or routing used or delays in shipment beyond our control, or for any losses or damages arising while in transit. Purchaser agrees to make any claim therefore directly against the carrier and not against ETS. For large quantity orders other shipping methods or quotes can be arranged by telephone by calling 1-800-858-7462 or by emailing orders@expresstimesystems.com.

For refunds on items shipped with "free Shipping" please see the Returns Policy below.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


AVAILABILITY
Most items are in stock, however, some products offered are not stocked, while some normally stocked items may be temporarily out of stock. Most orders are shipped directly from the manufacturer to you. If time of delivery is of great concern, please call regarding current availability of specific items. We do not guarantee delivery of any item within any specific time period or on a specific day. However, we do strive to process your order in a timely fashion and make every effort to assure our availability times are accurate.


PAYMENT USA
For customers in the USA payment by Visa, MasterCard, American Express, Discover, PayPal can be made thru the PayPal checkout process. You do NOT NEED a PayPal account.


TAXES
Florida sales taxes, currently of 7.0% will be added for any taxable item shipped to a Florida address. The sales tax will be automatically computed and added on the billing portion of the On-line Shopping cart. Businesses buying items for resale purpose, and shipping to a Florida address, must provide us with a valid Florida Sales & Use Tax Certificate of registration prior to shopping online. Federal Government agencies, ordering items to be shipped to a Florida destination, must place their order by telephone to avoid sales tax being computed.


WARRANTY
ETS new equipment, attachments, accessories, parts, or supplies are covered for a period of 90 (ninety) days from shipping date to customer. This warranty is limited to repair or replacement of the covered item at the sole discretion of ETS. Parts or items replaced will become the sole property of ETS. No other warranties are expressed or implied, including, but not limited to, any implied warranties of merchant-ability or fitness for a particular purpose. ETS shall not be held responsible for any consequential damages or losses arising from the use of the product. Covered item must be returned to ETS or the manufacturer insured and freight prepaid for repair or replacement. Warranty applies only to those items purchased by customer from ETS. An RMA number MUST be obtained prior to returning any item. Goods sold internationally are sold "as is" no warranty, no return. As "Free Shipping" actually means that shipping has been included in the price, an amount for our shipping costs to you will be deducted from any refund.
Some new or used equipment may be offered with a longer or shorter warranty period on an item by item basis. In such cases, the offered warranty period will take precedence over the period herein stated.
Manufacturers' Warranty applies to all items codes beginning with ET-, QS, and WW. May not apply to items shipped Internationally.


WARRANTY DISCLAIMER
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ETS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. ETS does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ETS does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


LIMITATION OF LIABILITY
ETS shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ETS has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


ORDER CANCELLATION
Orders cancelled prior to shipment may be subject to a 5% cancellation charge to cover expenses of credit card refund and other cost of processing your order. Orders cancelled after shipment are subject to the returning goods policy stated below. CUSTOM ORDERED ITEMS cannot be cancelled. WALL DESKS and RECEPTION FURNITURE ordered may be subject to cancellation fees equal to the restocking charges below, even if cancellation occurs prior to shipment.

Returning Goods USA ( some items are non-refundable, read below)
Within 30 (thirty) days of shipping date, most unused/undamaged products (please see exceptions below) may be returned in their original shipping cartons within 15 (fifteen) days of receipt of an RMA number and are subject to a 15% restocking charge. Within 30 (thirty) days of shipping date, used but undamaged products may be returned in their original shipping cartons within 15 (fifteen) days of receipt of an RMA number and are subject to a 30% restocking charge. Returns are limited to no more than 6 (or 11 in the case of ink ribbons) of the same item code . If you are unsure of size, color, fit, etc order 1 to for testing or fully research prior to ordering. SPECIAL ITEMS such as unfinished oak products, custom racks, custom printing, used time cards, labor performed, and freight charges are NON-REFUNDABLE. package or discount. WALL DESKS ordered in Non-Standard colors (standard colors are bone-white, light- gray, gray-mist). are NOT REFUNDABLE and may be subject to cancellation fees equal to the above restocking charges even if cancellation occurs prior to shipment. Returns of RECEPTION FURNITURE (including all items beginning with code ET-DW or ET-DT) are NOT-REFUNDABLE due to fabric and finish selections, as these are "custom made to order" and samples are available free upon request

As "Free Shipping" actually means that shipping has been included in the price, an amount for our shipping costs to you will be deducted from any refund

After 30 (thirty) days FROM shipping date, no returns will be accepted FOR ANY REASON.


OBTAINING AN RNA
Returned goods will not be accepted without an RMA (Return Material Authorization) number from ETS. Email orders@expresstimesystems.com (preferred method) or call for an authorization number 1-800-858-7462. Items must be shipped insured/freight prepaid to the address as specified in the RMA. NOT TO OUR OFFICE unless so indicated in the RMA.


DAMAGED GOODS
We recommend you note any damage or shortage on the delivery receipt before signing for a shipment. When you sign for a shipment, you are indicating that all cartons shown on the receipt are present and in good condition. If this is not true, be sure to note the discrepancy and have the driver initial it. Open all cartons immediately while the driver is present. Do not discard the cartons until you know the contents are in good condition, you will also need them for possible return of any product. Please report the damage to us immediately. We may be unable to provide replacements free of charge if the damage has not been noted by you or the driver on the delivery receipt at the time of delivery.

For goods damage in-transit, a claim should be made immediately with the freight carrier. UPS can be reached at 1-800-PICK UPS or 1-800-742-5877 or by email at customer.service@ups.com . For FedEx delivered goods contact FedEx at 1-800-463-3339 or file a claim at: https://www.fedex.com/us/customersupport/email/office/FXO.html; For goods mailed via US Postal Service use the form found here: http://www.stamps.com/support/features/insurance/claims/form/submit/


COPYRIGHT
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ETS. The collective work includes works that are licensed to ETS. Copyright 2016, ETS ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ETS or purchasing ETS products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ETS or to purchase ETS products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ETS. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


TRADEMARKS
All trademarks, service marks and trade names of ETS used in the site are trademarks or registered trademarks of ETS.


LIMITATION OF LIABILITY
ETS shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ETS has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


TYPOGRAPHICAL ERRORS
In the event that an ETS product is mistakenly listed at an incorrect price, ETS reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ETS reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ETS shall issue a credit to your credit card account in the amount of the incorrect price.


TERMS; TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ETS without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


NOTICE
ETS may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ETS.


MISCELLANEOUS
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ETS products) shall be in the state or federal courts located in Brevard County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ETS products) must be commenced within one (1) year after the claim or cause of action arises. ETS' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ETS may assign its rights and duties under this Agreement to any party at any time without notice to you.


USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an ETS or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


PARTICIPATION DISCLAIMER
ETS does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ETS is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ETS reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ETS in its sole discretion.


INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ETS, its officers, directors, employees, agents, licencors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, . ETS may link to sites operated by third parties. However, even if the third party is affiliated with ETS, ETS has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ETS. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ETS seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Last Updated: 2 Sep 2017 09:01:35 PDT home  |  about  |  terms  |  contact
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